Update on Shipping Rates as Sales and Services Tax (SST) Come into Effect 4 September 2018 – Posted in:

Due to re-introduction of the Sales and Services Tax (SST) starting on the 1st September 2018, Kawah Buku is expecting some changes are underway especially for the shipping rates when the tax come into effect.

This is understandable as courier services is subjected to SST as per announced in the press release by Ministry of Finance (MoF) Malaysia and Royal Malaysian Customs Department.

By today, we notice our regular courier providers are already updated their new shipping rates for certain parcels and categories. We take this information as an acknowledgement that the increment in shipping rates are inevitable due to SST.

These are some changes in shipping rates:

For shipping in Peninsular Malaysia, parcel with less than 2KG in weight undergo increment particularly the first 1KG will cost RM7 and the next 1KG will cost RM8. However, parcel with more than 2KG in weight did not experience any change in shipping rates.

For shipping to Sabah & Sarawak, parcel will undergo a significant increment in shipping rates for each weight amount.

Our FREE SHIPPING offer will too be adjusted according to current development to accommodate the changes. Thus, free shipping is only available for purchases made equal to or above RM150. However, due to significant amount of shipping cost to East Malaysia, FREE SHIPPING offer is unfortunately unavailable for any shipping address in Sabah, Sarawak and Labuan.

We value our customer’s understanding on the needs for the change in shipping rates. We do share similar concern regarding this new development, especially for our customers from Sabah, Sarawak and Labuan who will be affected the most.

It is in our policy to put transparency in all transactions made through our online store and give our best to serve our valued customers. All the information regarding the update on shipping rates will be announced through all our social media mediums.