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Shopping Guide

The followings are the shopping guide covering the topic of orders and payment in Kawah Buku. Please be noted all the transactions and activities on our website are bound to our Privacy Policy and Terms & Conditions.

Search for a Product

  1. On our main menu navigation, look for the product category.
  2. Click on the product you wish to buy.

Add to Cart

  1. On each product page, there will be a detailed product description.
  2. Choose the quantity and click Add to Cart.
  3. Each time a product is added into a cart, there will be a notification that appears just above the product.
  4. You can also check the number of items already in the cart at the top of the page – 1 item(s) in cart
  5. Click View Cart or 1 item(s) in the cart to view the cart.

View Cart & Checkout

  1. Check your cart details. If you change the quantity, click Update Cart.
  2. Use coupon code and click Apply Coupon, if you have any.
  3. Cart Totals will show your total, excluding shipping, if you haven’t registered with us.
  4. Click Proceed to Checkout.
  5. Alternatively, you can click Checkout on the topmost of the page.

Insert Your Data

  1. For returning customers, you may log in here to retrieve your information automatically.
  2. For first-time customers, just fill in your email and create the password in Account Password.
  3. If your shipping address is different than your billing address, select Ship To A Different Address.
  4. Shipping will be calculated automatically according to your location.
  5. For easy and secure payment, we use Billplz Online Banking System. It is a payment gateway accepting payment via most Malaysian online banking such as FPX, CIMBClicks, Maybank2u, RHB Now, Bank Islam, etc., without any extra charges – you pay only the total.
  6. We also have TWO other options, which are;
    • Direct Bank Transfer in which customers transfers the amount of payment at  nearest ATMs to our Maybank account 562263523383 (Kawah Buku Enterprise), or
    • Paypal Checkout, using Visa and Mastercard.
  7. Select the box to accept the Terms & Conditions of your purchase.
  8. Click Place Order.

Make Your Payment and Confirmation (Using Billplz)

  1. After placing the order, you will be directed to Billplz Payment Gateway.
  2. Select your preferred payment method.
  3. Select the box “I AGREE TO THE TERMS AND CONDITIONS” to accept the terms and conditions for your payment
  4. Click Pay and you will be re-directed to the online banking site of your choice.
  5. Log in to your online banking account and proceed per instructions.
  6. When payment is complete, log out from your online banking site.
  7. Click Return to FPX and wait for Billplz Confirmation Page.
  8. Click on “Click Here to Complete Your Transaction” and you will be re-directed to KAWAH BUKU.
  9. If the status message says Processing, then “Voila!” your order is already in our system.
  10. Finally, you will receive an email with your receipt, confirming your order.

Postscript

For customers who opt to use Direct Bank Transfer, please be noted your order will be On Hold status to maximum 12 hours before it will be canceled to allow our stock return for another customer.

Last updated: 2 Dec 2019