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Questions?
FAQs
HOW DO I PARTICIPATE?
Simply create an account by clicking ‘Register’. Once you are logged in, you are automatically enrolled in Kawah Buku Rewards and can begin earning points on every journey you take through our collection.
HOW CAN I EARN POINTS?
You earn points for every Ringgit spent on our website. You can also earn bonus points by reaching specific milestones—such as celebrating a birthday or advancing to a higher Lifetime Rank.
HOW CAN I SPEND MY POINTS?
Redeeming is seamless. On the Checkout page, simply click ‘Apply Points’ to instantly convert your balance into a discount. It is a simple way to make your next great read even more accessible.
DO MY LIFETIME RANKS EXPIRE?
No. Your Lifetime Rank (Bronze, Silver, Gold, or Platinum) is a permanent reflection of your history with Kawah Buku. Once you reach a tier, you keep those benefits forever.
CAN I USE POINTS ON TOP OF MY VIP DISCOUNT?
Yes. If you are an active VIP or Fellow, your points can be used alongside your membership discounts for maximum savings.
DOES BUYING AT A PHYSICAL BOOK FAIR COUNT?
WHERE CAN I TRACK MY POINTS AND RANK?
WHAT IS THE DIFFERENCE BETWEEN MY “RANK” AND MY “STATUS”?
Absolutely. When purchasing at our physical booths, simply provide the cashier with your registered phone number, and the points will be added to your account instantly.
You can view your real-time point balance, transaction history, and current Lifetime Rank by visiting the My Account and clicking on the Dashboard.
Think of your Rank (Bronze, Silver, Gold, Platinum) as your permanent legacy; it is based on your total lifetime spend and determines how fast you earn points. Your Status (Standard, VIP, or Fellow) is your current membership level, which grants you immediate flat discounts and exclusive perks. You can be a “Gold Rank” reader while also enjoying “VIP Status.”
