Items ordered directly from Kawah Buku may be returned to us under the following conditions:
– Items must be new, unopened and include all components
– Return shipments must include a copy of the original packing slip
– Return shipments must be sent by traceable means (such as POSLAJU and GDex) within 30 days of the shipment date on the packing slip
Returns that meet the above conditions should be sent to:
Mandala Kawah Buku
11A, Jalan Jernang Jaya 1,
Teras Jernang, Bandar Baru Bangi
43650, Selangor, Malaysia
Refunds will only be issued for items ordered directly from Kawah Buku and returned in their original condition. Refunds will be issued for the value of the items ordered and any applicable sales taxes; original order shipping and handling and return freight charges will not be refunded.
We suggest you retain a copy of the tracking number for your return for reference. A refund will be issued to the card used on the order within 4-6 weeks of us receiving the returned item(s) provided they meet the conditions above.
Please read the details on the Return Policy here.